Support

Help and contact for your Zepliner eSIM and account.

Common fixes

Try these quick checks before contacting support.

  • No data? Make sure cellular data is enabled for the eSIM and data roaming is turned on.
  • Activation failed? Confirm you're connected to Wi-Fi during installation and try again.
  • Slow speed? Some destinations can be limited by local carrier conditions; try toggling airplane mode.

Frequently asked questions

Contact

If something goes wrong, this is the fastest way to reach us.

Emailsupport@zoragrad.com
WhatsApp+44 7463 557971
Instagramzoragrad.official

For app purchase, activation, or technical issues, include your destination, device model, and the package you selected so we can help faster.

Typical response time: within 24 hours (often faster).